FAQ
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We ship to the United States, Canada, Australia, United Kingdom and most international locations! For more information, visit our Shipping Page.
Fulfilled and shipped directly from our Toronto studio with care.
Our primary shipping partners are UPS, USPS, FedEx, Canada Post, and APC to ensure fast and secure delivery. In rare cases, we may use other carriers based on your location.
Each Swap is made to order in our Toronto studio with precision and quality control. Please allow 1-3 business days for printing and fulfillment before receiving your tracking number via email.
Yes, we offer free shipping on all orders over a certain threshold depending on your country. Visit the Shipping & Returns page for more info.
If you're not satisfied with your purchase, please contact our customer service team via the contact form below within 30 days of receiving your order to initiate a return.
Check out our size guides for tips on how to choose the perfect fit. You can find them on the base garment product page above the size options. Our swaps are made to fit all sizes. If you're still unsure, feel free to reach out - we're always here to help!
Yes, we offer exchanges within 30 days of receiving your order. Please contact us via the form below to initiate an exchange.
Yes, all our pockets are real and functional! Currently, we use a sewing technique called basting to temporarily hold the pockets closed.
This technique is commonly used on suits to maintain the pockets’ pristine shape during transit. You can easily pull the basting stitch out by hand or snip them to start using your pockets.
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