FAQ
Need help with something not covered in our FAQ? Drop us a line using the contact form below!
We ship worldwide from our Austin, TX studio—including the US, Canada, the UK, Australia, and more. For more info, visit our Shipping Page.
Please allow 1–3 business days for printing and fulfillment under normal conditions before receiving your tracking number. During high-volume periods, processing times may vary. For the most up-to-date timelines, visit our Shipping & Returns page.
Yes, we offer free shipping on all orders over a certain threshold depending on your country. Visit the Shipping & Returns page for more info.
If you're not satisfied with your purchase, please contact our customer service team via the contact form below within 30 days of receiving your order to initiate a return.
Check out our size guides for tips on how to choose the perfect fit. You can find them on the base garment product page above the size options. Our swaps are made to fit all sizes. If you're still unsure, send our support team a message.
Yes, we offer exchanges within 30 days of receiving your order. Please contact us via the form below to initiate an exchange.
Email Us
Fill out the form or email hello@swapwear.com. For an existing order, include your order number so we can help.
