Privacy policy
PRIVACY POLICY
This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. Please note that this Privacy Policy may change at any time without notice.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, we collect personal information you give us such as your name, address and email address to keep track and ship out your order.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information about your browser and operating system.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, consent is implied to us collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
PAYMENT
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
COOKIES
Cookies are used by swapwear.com to enhance your shopping experience by speeding browsing and website performance. Cookies are also used to personalize your experience while using cretorto.com and remembering your information when you return.
KLARNA
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Marketing and Advertising Platforms
We use various marketing and advertising platforms, including TikTok, Pinterest, YouTube, Google, and Meta (Facebook/Instagram), to reach and engage with our customers. These platforms collect information about your visits to our site, such as pages viewed, links clicked, and actions taken. This data helps us understand user behavior, improve our marketing strategies, and deliver relevant advertisements.
Data Collection and Sharing
The data collected may include device and browser information, IP address, user behavior, purchase history, and demographic information. We share this data with the respective platforms to facilitate our marketing efforts. These platforms use the data in accordance with their own privacy policies.
User Control and Opt-Out
You can manage your data preferences and opt out of targeted advertising through the settings provided by each platform. Please refer to the privacy settings on the respective platforms for more details.
If you have any questions or concerns about our use of these marketing and advertising platforms, please contact us at hello@swapwear.com.
