Shipping & Returns
Shipping elsewhere? Choose your country at the bottom.
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Order | Cost | Shipping Time |
$80+ | Free | 4-8 Business Days |
Under $80 | $12 | 4-8 Business Days |
Returns
We are happy to guarantee a return within 30 days from the delivery date. Items will be refunded to the original method of payment minus our $30 return fee which includes a pre-paid return shipping label. To initiate a return, visit our contact us page.
Complimentary Size Exchange 😌
On the garment product page, you can find our comprehensive size guide with body and garment measurements. We understand that sizing can still be challenging, so we offer complimentary size-related exchanges on the house! To initiate an exchange, visit our contact us page.
Orders ship from our HQ in Toronto, Canada. Shipping times exclude our 1-3 business day processing times. *All pre-order items are estimated to ship early November 2023.
Learn More
Upon receiving the return, a refund will be processed within 7-14 business days. Alternatively, immediate processing of store credit is also available upon receiving your return.
Ensure that items are in pristine condition, with no signs of wear, washing, damage, use, alterations, and with all original tags intact.
Items at a discount of more than 40% are not eligible for returns or exchanges.
Returns of items not in original condition may incur a restocking fee. We retain the right to decline returns that do not adhere to our return policy. Your refund may be reduced by any import service charges.
For international shipments (excluding Canada and USA), customers are responsible for any applicable customs, duties, and taxes. If the order total is below the 'Tax De Minimums / Duty De Minimis', no taxes or duties are required. Click here for country-specific de minimus rates.
To modify or cancel an order, contact us within 1 hour of placing your order. Orders that are already processing cannot be canceled.